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Opening Hours

OPENING TIMES:

 

Monday & Tuesday 12 Noon - 9pm

Wednesday - Friday  10am – 9pm

Saturday 10am – 7pm 

Sunday 10am - 5pm

 

Closed Christmas Day, Boxing Day, New Year's Day & Easter Sunday

 

Bank Holiday Monday's close at 6pm

inPlay Golf, Cathedral Walk
(off Canons Way), Harbourside, Bristol, BS1 5LW

 

www.inplaygolf.co.uk

Tel: 0117 922 7244
 

How to find us

© 2014, inPlay Golf Bristol.    Website by: www.paulbarrington.com

Privacy Policy

Your privacy is important to us so in line with the new General Data Protection Regulations (GDPR), please find below details of our Privacy Policy.

 

Who we are:

inPlay Golf Limited 

Unit 2 Balmoral House

Cathedral Walk

Harbourside

Bristol

BS1 5LN

01179 227 244

 

Personal information that our website collects:

The ‘inPlay Golf’ website uses Google Analytics to track user interaction, which is usual with most websites. Google Analytics provide data to determine the number of people using our site, geographical location and tracks their journey through our website but none of this information personally identifies you to us.

 

Our website server:

Our website is hosted through Wix who have confirmed that they are 100% committed to data protection.  Wix employ full-time security consultants, dedicated to the security of their customers’ information.  

 

The use of Cookies

Like most websites, inPlay Golf’s website uses cookies to collect information which, if you wish, can be disabled on your internet browser.  There are two types of cookies (both used on Wix sites):

 

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

 

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

 

Our third party processors

The third party processors that we use to process our data are Worldpay, PayPal and Wix. 

 

WorldPay is a global leader in payment processing technology andknow that security is high on the list when it comes to taking credit and debit card transactions so operate a safer payments programme.  inPlay Golf uses WorldPay for all ‘over the phone’ and ‘face to face’ card transactions. 

 

PayPal processes payments for any products purchased through our website and all transactions are subject to the PayPal Privacy Policy.  PayPal do not retain any financial information that you submit when purchasing a product or service and every transaction is heavily protected behind PayPal’s advanced encryption.  

 

Both of our third party payment processors are PCI DSS compliant (the worldwide Payment Card Industry Data Security Standard confirming safer payments).  All entities that process, store or transmit cardholder data must be PCI DSS compliant.  

 

Wix provides the platform that we use to manage our website and fulfil any purchasing orders through our website.  No personal information is taken or stored on this system as during the purchasing process, your request is transferred direct to PayPal so neither ourselves nor Wix have access to your financial information.  Wix is also PCI DSS compliant.

 

Couriers & Product Guarantees

If you purchase a product from us we may need to share your address information with a courier to deliver your purchase or give your address to a manufacturer if your purchase offers a product guarantee.

 

inPlay Golf ‘in-house’ payment processing

inPlay Golf is also PCI DSS compliant to process payments.  We do not store any financial information electronically and comply with the PCI DSS rules for securely storing and destroying merchant copy receipts.  These payment receipts do not show security card details. 

 

Website - newsletter/contact forms and email links

If you subscribe to our newsletter via our website, complete one of our ‘contact’ forms or click on an email link, the email address that you submit to us will be stored on our Wix website platform in the ‘Shout Out’ database which we use for email marketing.  

 

Why we collect your data - inPlay Golf marketing newsletter 

We use the email addresses collected through our Wix website and from your direct interaction with inPlay Golf to send you inPlay Golf newsletters (shout outs) so that we can keep you up-to-date with our current products & services and to let you know about any interesting events that we are running at inPlay Golf.

 

When you email us with an enquiry or to make a booking through our website or contact us direct ref a product or service, become an inPlay Golf member, book a lesson or enter one of our in-house draws, we will add your email address to our Wix database and will also add you to our ‘inPlay Golf’ internal database which is password protected and only accessible by inPlay Golf staff at senior level.  

 

You can unsubscribe at any time from both databases by using the link at the bottom of the ‘shout out’ newsletter or by emailing nicky@inplaygolf.co.uk

 

Customer contact details

We hold customer contact telephone numbers for all simulator hire bookings, lessons and general enquiries where we feel it is necessary to be able to contact the customer ref their individual booking but these numbers are NOT used for telephone marketing purposes or given to third party providers.

 

Lawful basis for processing your data

Under the new General Data Protection Regulations (GDPR) we are required to advise you under what Lawful basis that we process and hold your data.

 

Legitimate Interest – we will only use your data in a way that they would reasonably expect us to and which will have a minimal privacy impact on you.

  • You may receive a ‘shout out’ marketing newsletter from us after being added to our ‘internal’ or ‘Wix’ mailshot database.

 

Contract – our processing is necessary for the performance of a contract to which you are party or in order to take steps at the request of you to enter into a contract.

  • We may be processing a payment for you which is needed, for example, to reserve/pay for a simulator, purchase a product or service from us or purchase a voucher via our website.

 

Data Controller & Data Processors

The data controllers who are responsible for your data are:

 

Nicola Barrington – Director/co-owner of inPlay Golf 

Paul Barrington – Director/co-owner of inPlay Golf 

 

Changes to our privacy policy

The information contained in our privacy policy may change from time to time in line with government legislation. We will not inform our website users or customers of these changes but do suggest that you check this page from time to time for any policy changes.