Who we are:
inPlay Golf Limited
Unit 2 Balmoral House
01179 227 244
Personal information that our website collects:
The ‘inPlay Golf’ website uses Google Analytics to track user interaction, which is usual with most websites. Google Analytics provide data to determine the number of people using our site, geographical location and tracks their journey through our website but none of this information personally identifies you to us.
Our website server:
Our website is hosted through Wix who have confirmed that they are 100% committed to data protection. Wix employ full-time security consultants, dedicated to the security of their customers’ information.
Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.
Our third party processors
The third party processors that we use to process our data are Worldpay, PayPal and Wix.
WorldPay is a global leader in payment processing technology andknow that security is high on the list when it comes to taking credit and debit card transactions so operate a safer payments programme. inPlay Golf uses WorldPay for all ‘over the phone’ and ‘face to face’ card transactions.
Both of our third party payment processors are PCI DSS compliant (the worldwide Payment Card Industry Data Security Standard confirming safer payments). All entities that process, store or transmit cardholder data must be PCI DSS compliant.
Wix provides the platform that we use to manage our website and fulfil any purchasing orders through our website. No personal information is taken or stored on this system as during the purchasing process, your request is transferred direct to PayPal so neither ourselves nor Wix have access to your financial information. Wix is also PCI DSS compliant.
Couriers & Product Guarantees
If you purchase a product from us we may need to share your address information with a courier to deliver your purchase or give your address to a manufacturer if your purchase offers a product guarantee.
inPlay Golf ‘in-house’ payment processing
inPlay Golf is also PCI DSS compliant to process payments. We do not store any financial information electronically and comply with the PCI DSS rules for securely storing and destroying merchant copy receipts. These payment receipts do not show security card details.
Website - newsletter/contact forms and email links
If you subscribe to our newsletter via our website, complete one of our ‘contact’ forms or click on an email link, the email address that you submit to us will be stored on our Wix website platform in the ‘Shout Out’ database which we use for email marketing.
Why we collect your data - inPlay Golf marketing newsletter
We use the email addresses collected through our Wix website and from your direct interaction with inPlay Golf to send you inPlay Golf newsletters (shout outs) so that we can keep you up-to-date with our current products & services and to let you know about any interesting events that we are running at inPlay Golf.
When you email us with an enquiry or to make a booking through our website or contact us direct ref a product or service, become an inPlay Golf member, book a lesson or enter one of our in-house draws, we will add your email address to our Wix database and will also add you to our ‘inPlay Golf’ internal database which is password protected and only accessible by inPlay Golf staff at senior level.
You can unsubscribe at any time from both databases by using the link at the bottom of the ‘shout out’ newsletter or by emailing email@example.com
Customer contact details
We hold customer contact telephone numbers for all simulator hire bookings, lessons and general enquiries where we feel it is necessary to be able to contact the customer ref their individual booking but these numbers are NOT used for telephone marketing purposes or given to third party providers.
Lawful basis for processing your data
Under the new General Data Protection Regulations (GDPR) we are required to advise you under what Lawful basis that we process and hold your data.
Legitimate Interest – we will only use your data in a way that they would reasonably expect us to and which will have a minimal privacy impact on you.
You may receive a ‘shout out’ marketing newsletter from us after being added to our ‘internal’ or ‘Wix’ mailshot database.
Contract – our processing is necessary for the performance of a contract to which you are party or in order to take steps at the request of you to enter into a contract.
We may be processing a payment for you which is needed, for example, to reserve/pay for a simulator, purchase a product or service from us or purchase a voucher via our website.
Data Controller & Data Processors
The data controllers who are responsible for your data are:
Nicola Barrington – Director/co-owner of inPlay Golf
Paul Barrington – Director/co-owner of inPlay Golf